IT Strategy & IT Consulting Services

Your IT infrastructure can be crucial to the day to day operation of your organisation. It is important to keep these systems operating in a reliable and efficient manner. ReachTEL is able to provide IT strategy and support services for the complete life cycle of your technical needs – from conceptualisation, implementation, preventative maintenance and support.

We can help develop your IT strategy, design a secure network, manage the roll-out and installation of new systems or help reduce repetitive business tasks through automation. Once implemented, we then provide a range of IT support services that will underpin the performance of your business.

Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility and results that you demand. The size of our team means that we can provide a qualified expert on your doorstep with the backup and support you require.

We can help by auditing your network; monitoring your servers; identifying, diagnosing and fixing problems remotely; providing a fast reaction help desk; scheduling routine engineer visits; and providing emergency engineer response where required. We are available around the clock to provide maintenance and advice.

Less propeller head and more person

We come from a business background as well and we understand that technology can be confusing and expensive. Our service team is specifically trained to deliver real business results without the painful tech-speak. We take ownership of your technical issues and liaise with all the relevant parties to ensure a positive result in a timely manner. Think of us as a fully time IT employee without the associated cost.

Automate your business with web application development

Repetitive tasks in your business are an unnecessary evil that can often be automated. ReachTEL has significant experience in business process automation through our application development team. Inefficiencies such as handling paperwork and data entry can be reduced down to a few mouse clicks with a custom developed web application.

Our approach

• Clearly understand your business goals and translate these to your IT environment.
• Provide cost effective solutions enables fast return on investment.
• Qualified, friendly and personable onsite technicians.
• Utilise cost saving technologies such as remote assistance to reduce response time and cost.

Our capabilities

• Network design and implementation
• Network maintenance and ongoing support
• Desktop setup - Microsoft, Linux/Unix & Apple OS X
• Backup and disaster recovery planning
• Blackberry, iPhone and other PDA setup and support
• Vendor management - Hardware and software
• Web hosting and domain registration support
• VPN (Virtual Private Network)

Our guarantee

• To provide you with a clear and concise technology plan for your business
• We will work with you to enhance your business through the use of technology
• Products and solutions delivered on time
• Instant response - Telephone and onsite support when you need it

 Contact us today

Contact ReachTEL today to discuss your IT strategy requirements.