Types of Communication Technology

Faced with new challenges and cost reduction pressures, businesses must weigh the demands of profitability with providing services to customers. To help enhance your communications capabilities whilst streamlining processes and reducing costs, ReachTEL offers three types of communication technology: voice broadcast services, email marketing tools, and SMS broadcasting, as well as associated data validation capabilities. Whether it's delivering better customer service, increasing brand awareness or enhancing your bottom line, find out how ReachTEL can help you reach your goal.

Voice broadcast services are among the types of communication technology we do best. Our campaigns can be designed to deliver pre-recorded messages to your audience, whether they have a mobile device or fixed telephone line. We provide transferring capabilities so that businesses can act upon customer interest without having to contact them again. ReachTEL can also solicit responses from the people we contact so that your business can gather valuable data about its target demographics. Other aspects of voice broadcast that can be implemented include customisable text-to-speech features, live campaign statistics, and as always, a cost far lower than that of direct mail campaigns.

SMS broadcasting is a cutting-edge way to reach consumers no matter where they are. It is incredibly effective, when you compare its cost to the awesome communicative power that it has. We can instantly deliver customisable messages to the target market’s mobile devices. In traditional SMS broadcasting, recipients cannot respond to marketing messages. ReachTEL believes in Full Circle Communication and recipients can reply or opt-in to messages. This not only helps businesses communicate with their audience, it provides actionable information to increase sales.

It is common knowledge that a lot of email marketing messages get sent straight to the trash can, unless you are working with ReachTEL. Our anti-spam technology is associated with all email marketing campaigns to ensure your potential customers will see your message. As the original low-cost advertising tool, email campaigns are a part of the foundation of your business’ marketing strategy. Just like our other tools, email marketing campaigns provide detailed reporting of information that can help you better understand your market.

The actions companies take in their industries are only as good as the data those decisions are based on. Businesses use market data everyday to make strategic decisions, and that information does have a shelf life. Our data validation services can perform tasks such as reducing errors and duplicates, and comparing current data against government-generated do-not-call lists. Some of the most common reasons that messages do not reach recipients is because of misspelled name and address information. ReachTEL’s data validation programs help to lower the chances of undelivered marketing messages to help you increase your bottom line or your brand awareness.

Find out more about the ReachTEL suite of services: