ReachTEL Voice Broadcast Services

What is it?

Voice message broadcasting is a mass communication technique that delivers pre-recorded phone messages to thousands of recipients at once. Also known as voice blast or robo calling, the technology is very simple – deliver a pre-recorded voice message to any fixed line or mobile telephone line. As part of each call, we are able to solicit responses from the recipient – “press one if you agree” – or transfer the call to another location such as a your call centre or voicemail facility to immediately capture the customers interest. The pre-recorded voice message can be as simple as a narrated message or a fully produced, almost radio commercial like message with background music or special effects. ReachTEL's voice broadcast services allow you to efficiently deliver rich audio message directly to any telephone.

ReachTEL Voice Broadcast Services

Being able to effectively communicate with your desired audience is the key to a successful campaign. Rarely does a communication medium satisfy all your desired goals. They tend to be fast, effective or cheap – pick any two. ReachTEL Voice Broadcast technology meets all these requirements.

We have in-house voice talent that can give you that professional touch or we can use our remote recording capabilities to record a familiar voice. This allows the delivery of fully immersive, rich media to the intended recipient.

Messages can be delivered to both individuals and answering machines. If our voice broadcasting system detects no answer or busy signal, the message can be scheduled for delivery at a later time so no opportunity is lost.

Fully customised Text-to-Speech capability

Rather than have a one size fits all approach we can tailor each individual call with the recipient’s name by using our unique text-to-speech technology – “This is an important message for John Citizen from Wests Soccer Club”. This could be used to familiarise the customer or to ensure privacy compliance.

Detailed live statistics as the campaign runs

Don’t be in the dark when it comes to the success of your campaigns. The ReachTEL voice broadcast service is fully accountable with detailed, live statistics recorded for each and every phone call. Unlike direct mail or print media, each interaction with your recipient captures invaluable information as to the success of the campaign. We can instantly determine if a telephone number is disconnected, when the call was answered, how long the call went for, what options were chosen and many other measurable facts.

Less than the cost of a direct mail

When it comes to cost – voice message broadcasting wins hands down. Send a direct mail piece to an invalid address or have a telemarketer continually try to contact someone and you will pay the full price. With voice broadcasting there is absolutely no charge for calling a disconnected or busy number or for calls that ring out. Unlike other communication methods, with ReachTEL voice broadcasting, cost is a direct function of the number of successfully delivered messages. Best of all, successful calls generally cost less than the price of a postage stamp.

Read more about ReachTEL Voice Broadcast Services.

Contact us today

Contact ReachTEL today to learn more about how our voice broadcast services can benefit your business.